Refunds and cancellation

₹999 per website per month, or ₹9,990 per website per year, charged in Indian Rupees (INR). Two websites cost twice that, three cost three times, and so on up to 20.

There is no free trial. Signing up, confirming your email address and looking around the dashboard cost nothing, but creating a website is a purchase — which is exactly why the refund window below exists.

Open Plan & billing in the dashboard and press Stop renewing. That is the whole process.

• Your subscription does not renew again.
• Nothing changes until the period you have already paid for runs out — you keep every website and every feature until that date.
• After that date your websites stay readable and editable. What stops is adding another one.
• Your live website keeps serving the pages it last published. It does not go dark because of a billing change.

We cancel at the end of the cycle rather than immediately on purpose. You paid for this month; taking it away the moment you cancel would be keeping money for nothing.

• First payment, within 7 days: refunded in full on request. This applies to the first payment on an account, whether monthly or yearly.
• After that: we do not refund the unused part of a period that has already begun, because cancelling already lets you use what you paid for right up to the last day.
• If we broke it: if a fault on our side stopped you using Pagecraft for a meaningful stretch, tell us and we will refund or credit that time. You should not pay for something that did not work.
• Charged by mistake: a duplicate or a charge after you cancelled is refunded in full, always. Send us the payment id.

Email hello@mypagecraft.com from the address on your account, with the Razorpay payment id from your receipt.

We reply within 2 working days. An approved refund goes back to the card or account you paid from — we cannot send it anywhere else — and Razorpay usually settles it within 5–7 business days.

• Adding one takes effect immediately. Razorpay charges the difference for the rest of the current period, and you are not asked for your card again.
• Reducing is refused while you still hold that many websites — we have no honest way to decide which of your sites to switch off. Delete the ones you no longer need first, from Website settings, then lower the plan.
• Reductions apply from the next billing date. The current period is not refunded.

Razorpay retries automatically. Nothing happens to your websites while it does — a bounced card should not take a live site down. If the retries are exhausted, the subscription stops and you can no longer add websites, but everything you have built stays readable and editable, and your published pages keep serving.

Pay again from Plan & billing and your full allowance comes straight back.

Your content is yours. You can export everything through the CMS at any time, subscribed or not, and we keep it for at least 30 days after a subscription ends before it may be removed.

Email hello@mypagecraft.com or call TO BE FILLED IN during Monday to Friday, 10:00–18:00 IST. Full details on the contact page.