Contact us
A real person reads every message. If something is broken or you are stuck mid-payment, say so in the subject line and it goes to the front of the queue.
Last updated 30 August 2026
01Who you are dealing with
Pagecraft is operated by TO BE FILLED IN.
TO BE FILLED INIndia02Email
hello@mypagecraft.com — for anything at all: a question before you buy, a bug, a refund, or a request about your personal data.
We answer within one working day. Include the email address on your account, because that is how we find you.
03Phone
TO BE FILLED IN, Monday to Friday, 10:00–18:00 IST.
Outside those hours, email is faster than a voicemail — it reaches the same people and leaves a written record of what you asked for.
04What to send us
- Something is broken: the website name, the page you were on, and what you expected to happen. A screenshot settles most of it in one round trip.
- Billing or a refund: the email address on the account and the Razorpay payment id from your receipt. See our refunds and cancellation policy.
- Your personal data: what you want — a copy, a correction, or deletion. See the privacy policy.
- A section type you need built: your developer’s design for it, and the website it is for.
05What we will never ask you for
We will never ask for your password, a one-time code, or your card number — not by email, not on the phone. Nobody at Pagecraft needs any of them, and anyone who asks is not us.
Card details are handled entirely by Razorpay and never reach our servers.