Contact us
A real person reads every message. If something is broken or you are stuck mid-payment, say so in the subject line and it goes to the front of the queue.
Last updated 4 September 2026
01Who you are dealing with
mypagecraft is operated by the mypagecraft team, based in India.
02Email
mypagecraft01@gmail.com — for anything at all: a question before you buy, a bug, a refund, or a request about your personal data.
We read the inbox Monday to Friday, 10:00–18:00 IST, and answer within one working day. Include the email address on your account, because that is how we find you.
Email is the only channel, on purpose: it reaches the same people a phone would and leaves a written record of what you asked for.
03What to send us
- Something is broken: the website name, the page you were on, and what you expected to happen. A screenshot settles most of it in one round trip.
- Billing or a refund: the email address on the account and the payment id from your receipt. See our refunds and cancellation policy.
- Your personal data: what you want — a copy, a correction, or deletion. See the privacy policy.
- A section type you need built: your developer’s design for it, and the website it is for.
04What we will never ask you for
We will never ask for your password, a one-time code, or your card number — not by email, not by any other channel. Nobody at mypagecraft needs any of them, and anyone who asks is not us. We will never phone you.
Card details are handled entirely by Dodo Payments and never reach our servers.